**PROTOCOL AND REGULATIONS** -UNITS CALLING IN: UNITS ARE REQUIRED TO FIRST CALL IN THEIR UNIT NUMBER, PAUSE, AND WAIT FOR DISPATCH TO SAY "GO AHEAD". DISPATCH IS REQUIRED TO FIRST SAY THE UNIT NUMBER AND WAIT TO SEE IF THEY ARE CLEAR TO COPY. WHEN DISPATCH IS PROVIDING A RETURN ON A PERSON OR PLATE, THEY ARE TO SEE IF THE UNIT IS "CLEAR TO COPY". -DISPATCH 911 CALLS: -911 WHAT IS YOUR EMERGENCY? QUESTIONS TO BE ASKED: -WHAT IS HAPPENING? -WHERE IS IT HAPPENING? (GET CROSS STREETS OR LANDMARKS) -REPORTING PARTY NAME? OTHER QUESTIONS: -ANY WEAPONS SEEN? -ANY ACTIVE THREAT? -VEHICLE DESCRIPTION? (MAKE, MODEL, COLOR, UNIQUE FEATURES) -PERSON DESCRIPTION? (CLOTHING, RACE, AGE, TATTOOS, ANY UNIQUE FEATURES) -QUESTIONS ARE MEANT TO GET AS MUCH INFORMATION POSSIBLE TO ASSIST OFFICERS AND PROVIDE THEM WITH NECESSARY CALL DETAILS PERTINENT TO THE SITUATION. -RUNNING SUBJECTS: WHEN RUNNING A (PERSON CHECK) USE --LAST NAME, FIRST NAME MIDDLE NAME-- WHEN READING THE RETURN PROVIDE IF THE PERSON IS VALID, OUT OF WHAT CITY, AND IF THEY HAVE ANY WARRANTS. WHEN RUNNING A (VEHICLE CHECK) USE THE PROVIDED LICENSE PLATE. WHEN READING THE RETURN PROVIDE THE LAST NAME OF THE REGISTERED OWNER AND IF THE VEHICLE IS VALID OR ANY ATTACHED WANTS. WHEN RUNNING A (GENERAL BACKGROUND) USE THE PROVIDED NAME --LAST, FIRST MIDDLE-- WHEN READING THE RETURN PROVIDE IF ANY CRIMINAL HISTORY (ONLY NAME OF CRIME) AND ANY PRIORS OF DRIVING RECORD. -PRIORITY CALLS WHEN A PRIORITY CALL GOES OUT ON THE RADIO, MAKE SURE TO SAY "ALL UNITS STANDBY FOR EMERGENT TRAFFIC". IF A PURSUIT, KEEP UPDATING LOCATION, **GET UNITS TO START RESPONDING**, CONTACT NECESSARY AGENCIES FOR RESOURCES, IF OTHER AGENCIES INVOLVED, USE TRIFECTA COMMUNICATION CENTER CHANNEL ON ZELLO. IF PERSON WITH A GUN, GET DESCRIPTION, TYPE OF WEAPON, ANY INJURED, LOCATION, DIRECTION OF TRAVEL, ANY DESCRIPTION OF THE WEAPON. YOUR TRAINING AND EXPERIENCE ARE ESSENTIAL IN THESE TYPE OF CALLS, KNOWING WHAT TO DO BEFORE IT HAPPENS IS IMPORTANT AND GETTING THE NECESSARY INFORMATION AND RESOURCES IS THE TOP PRIORITY. -YOUR DUTIES: IF OTHER UNITS REQUEST PERMISSION TO GO TO A TRAFFIC STOP OR REGULAR CALLS FOR SERVICE WHEN THE ORIGINATING UNIT HAS NOT REQUESTED ADDITIONAL UNITS, YOU ARE REQUIRED TO NOTIFY THE UNIT RESPONDING AS AN ADDITIONAL TO CANCEL THEIR RESPONSE. IF UNITS ARE TO ENGAGE IN A PURSUIT OR JOIN A PURSUIT FOR ANOTHER AGENCY, YOU ARE REQUIRED TO NOTIFY A SUPERVISOR AND SEE IF UNITS ARE TO CONTINUE OR DROP OUT OF THE PURSUIT. AS A 911 DISPATCHER YOU ARE TO ALWAYS BE AWARE OF WHAT IS HAPPENING ON THE RADIO AND WHERE UNITS ARE LOCATED. IF YOU ARE TO DO SOMETHING THAT TAKES YOU AWAY FROM YOUR DUTIES, YOU ARE TO NOTIFY TO ALL UNITS THAT YOU WILL BE UNAVAILABLE FOR WHATEVER AMOUNT OF TIME. IF YOU ARE GONE FOR MORE THAN 5 MINUTES, NOTIFY A SUPERVISOR TO HANDLE DISPATCH OR ADVISE UNITS TO SELF-DISPATCH. YOU ARE EXPECTED TO KNOW PHONETICS, KNOW MOST RADIO CODES, AND THROUGH TIME DOMINATE THE SKILLS NECESSARY TO BE AN EFFECTIVE DISPATCHER. -PHRASES COMMONLY USED: -STANDBY -STANDBY JUST 1 -ARE YOU CLEAR TO COPY CONFIDENTIAL INFORMATION -GO AHEAD -10-4 -ATTENTION ALL UNITS -SUBJECT RETURNS... -PLATE COMES BACK... -COPY -BE ON THE LOOKOUT (BOLO) ATTENTION ALL AGENCIES, AT APPROXIMATELY (TIME) ON (WHAT DAY), WHATEVER CRIME OCCURRED AND THE VEHICLE DESCRIPTION, OUT OF WHAT CITY DIRECTION OF TRAVEL, IF VEHICLE LOCATED CONTACT THE LOS SANTOS SHERIFFS DEPARTMENT. END OF TRANSMISSION (TIME IN MILITARY TIME) -OTHER BE SURE TO HAVE THE (LOSSANTOSSHERIFF.WEEBLY.COM), (DISPATCH GOOGLE SHEET), AND THE POSTAL CODE MAP UP FOR EASY REFERENCE. BE SURE TO BE CLEAR AND CONCISE WHEN GIVING OUT INFORMATION ON THE RADIO, PREVENT OPEN AIR TIME AS THIS IS AN OFFICER SAFETY ISSUE. IF AT ANY TIME A SUPERVISOR STEPS IN TO CLEAR A UNIT OR MAKE A DECISION ON A CALL, YOU MUST ADHERE TO THOSE RULES. IF A CALL IS NOT EMERGENT OR A BOGUS 911 CALL ADVISE NOT TO TIE UP LINES AND WARN THEM NOT TO CALL IF IT IS NOT AN EMERGENCY.